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Free and Userpay Services



Free or pay, where do you stand?

Interpreting – Free Service

  • Childcare centres funded and managed by City/Town Councils
  • Town/City Councils (e.g. Libraries)
  • Community/Non-Profit NGOs
  • NTG agencies dealing with:
    • Australian citizens
    • Australian permanent residents
    • holders of temporary resident visas
    • holders of TPVs
    • holders of 457 visas
    • holders of student or other work visas

Translations – Free Service

  • NTG agencies:
    • Information leaflets/brochures about services intended for the general public
    • School reports and templates
    • Short school notices
    • General forms that the clients normally complete in order to obtain essential services (medical, power and water, housing, legal)
    • For Community public health/safety warnings and notices
    • Letters received from clients (citizens/residents) about services
    • Complaints
    • Queries

Interpreting – User Pays

  • Private Individuals
  • Private Businesses
  • Political parties
  • Members of the Legislative Assembly
  • Religious organisations
  • Ethnic community groups
  • Commonwealth Government agencies
  • NTG agencies and non-profit NGOs dealing with:
    • Tourists
    • Overseas visitors or delegations
    • Detained foreigners
    • Overstayers (visa breaches)
    • Foreign prisoners
    • Overseas telephone callers or international callers via teleconference links
    • Record of interview transcriptions (video or audiotape)
  • NTG Business Organisations:
    • Charles Darwin University
    • TIO

Translations – User Pays

  • Private Individuals
  • Private Businesses
  • Political parties
  • Members of the Legislative Assembly
  • Religious organisations
  • Ethnic community groups
  • Commonwealth Government agencies
  • NTG agencies dealing with:
    • Written material received from or intended for overseas
    • Written material that are deemed the agencies’ core business:
    • (indent here)Newsletters
    • Agency reports
    • Reports on clients or services (e.g. medical, education, welfare, legal, housing)
    • Research or study papers
    • Surveys or questionnaires
    • Test papers
    • Transcriptions of Record of interview (video, CD, DVD or audiotape)
  • NTG Business Organisations:
    • Charles Darwin University
    • TIO